Return & Exchange Policy
We want you to love your Kritsora purchase. If something doesn’t feel right, we’re here to help.
- You can request a return or exchange within 7 days of receiving your order.
- Items must be unused, unwashed, with tags intact and in original packaging.
- Return shipping charges will be borne by the customer unless the product is defective or incorrect.
- Refunds will be initiated within 5–7 working days of item inspection, back to your original payment method.
- No returns/exchanges for custom-made or sale items.
